| Port Aux Basques, Newfoundland and Labrador | C970-416153 | F1 | Oven won’t heat | Awaiting receipt of timer |
| St. John's, Newfoundland and Labrador | C970-416141 | NA | The oven very often fails to heat up, though sometimes it will. I took the timer board out once and noticed some solder joints that looked "cold". I touched those up, and the oven started working again for several months, before returning to its intermittent working state. I guess the cold joints might have been a symptom of a large problem. | Repaired |
| frenchfort, Prince Edward Island | c970-416153 | none | oven heats up to about 300 then resets just like someone trips a breaker. clock resets and flashes 12:00 and oven is off can turn back on and everything seems fine until it hits about 300 degress. | Repaired |
| North Battleford, Saskatchewan | c970416121 | N/A | I called you a while back about this. It heats up to certain temperature the does not heat. | Repaired |
| North Saanich, British Columbia | C970-416142 | either F1 or F4, | Intermittent (seems to know when we have company coming). Often will not respond -- or respond correctly -- to the number buttons being pressed, will not continue to maintain heat (if we can manage to get it set to work) | Awaiting receipt of timer |
| Saint-Lazare, Quebec | | N/A | Temperature does not go higher than ~200F | Repaired |
| Duncan, British Columbia | C970-416181 | N/A | When the timer fails to bring the oven up to the requested temperature, it seems to stop at about 150-175 deg and the clock begins to flash a time of about 12:15 to 12:20. If the bake button is pushed again, it usually returns to heating, but sometimes takes a few minutes to resume increasing the temp.
Occasionally, having achieved the bake temperature, it fails to hold it there and again the time begins flashing 12:15 or so. | Repaired |
| Creston, British Columbia | V970-41618 | no code | elements will not heat including convection element , all other functions on touch panel work normally | Repaired |
| Creston, British Columbia | V970-41618 | no code | elements will not heat including convection element , all other functions on touch panel work normally | Repaired |
| Calgary, Alberta | C970-416151 | N/A | Timer resets randomly when heating up (The displays flash to 888, ceasing all other functions then shuts off) | Repaired |
| vittoria, Ontario | c970-416151 | N/A | not heating to programmed temp. | Repaired |
| Abbotsford, British Columbia | C970-416151 | N/A | Will stop warming up off and on | Repaired |
| Laval, Quebec | C970-4161 | N/A | Turn off before reaching the temperature desired | Awaiting receipt of timer |
| Hannon, Ontario | C970-416142 | F1 (only had it dis | Sometimes comes up to temp, sometimes not.
Time does not hold.
Sometimes if I just slightly tap the face all of display temporarily light then shuts off and clock resets.Have tried pulling main fuses and resetting but it does not make a distance. I have had the timer out and checked for cold solder joints (just guessing but I could not see any) | Awaiting receipt of timer |
| sturgeon county, Alberta | Kenmore Elite C970-416142 | n/a | The oven won't heat up past 200 degrees celsius. | Repaired |
| Russell, Ontario | c970 | N/A | Oven will not reach temps above 190F. All elements have continuity. There is a clicking noise like a relay cycling off and on. Display occaisionally starts to blink and requires a power off cycle to reset. | Awaiting receipt of timer |
| Repentigny, Quebec | C970-4161 | N/A | Clock resets by itself after a few minutes like if there was a momentary power loss. Oven shutts-off and time starts flashing and returns to its default time. | Awaiting receipt of timer |
| VICTORIA, British Columbia | C970-416141 | none | Ground fault4th pin on right to chassis | Repaired |
| Courtenay, British Columbia | C970-416121 | N/A | DLB RELAY NOT WORKING | Repaired |
| Blenheim, Ontario | C970-416121 | N/A | When running the cleaning cycle, heard a loud pop. Now heating elements do not work. All other functions work. It sounds like it's working, I hear normal clicking sounds when turning on the oven but no heat.
I've taken the timer out of the oven and can clearly see a burn mark around the failed component on the board which is a somewhat large black plastic box attached to the circuit board. | Repaired |
Established in
