| Spruce Grove, Alberta | C970 - 688335 | PF20 | Stove turns on, but goes to PF 20 and cannot hit any button on timer or use stovetop | Awaiting receipt of timer |
| Rothesay, New Brunswick | | N/A | oven failure | Awaiting receipt of timer |
| WEYBURN, Saskatchewan | | N/A | Blank screen and touch buttons don't work. Stove top still works | Awaiting receipt of timer |
| Fletchers Lake, Nova Scotia | C970-688022 | F13 | F13 error on pressing Start for Broil. All other functions (Bake, Convection etc) work OK after a power reset. | Awaiting receipt of timer |
| Whitecourt, Alberta | C970-688021 | none | No broil. Element tests ok. | Repaired |
| valdor, Quebec | sf5521-L8762C rev G | N/A | Relay for top burner does not acktivate | Awaiting receipt of timer |
| Wakefield, New Brunswick | C970-688021 | F13 | Looking to purchase a 316418762 control board for a Kenmore elite convection electric range. | Repaired |
| Wakefield, New Brunswick | C970-688021 | F13 | F13 error code occurs when the broil button or pre-heat button is pressed on the Kenmore elite range. When the range is unplugged and plugged back in the error code gets cleared. The bake function works fine on the range without any errors. | Repaired |
| Kamloops, British Columbia | C970-688025 | N/A | Oven broil element does not stay on clicks off after 30-45 sec. with out heating up.(contact switch on the control timer board is not closing to let power go to element ) No fault codes show up. the convection does not work properly because broil does the main heating to temp for it. Have checked the elements for ohms and temp. probe, checked all the wiring , power is going to the control timer. Regular bake setting will work with bottom element but when switching to the broil element during its cycle it just switches back to bottom element in 30 sec. without heating up the broil element. Bottom element working good. | Repaired |
| Kamloops, British Columbia | C970-688025 | N/A | Broil does not work comes on for less than a min. then switches itself off. That effects the convection from working proper | Repaired |
| Montreal, Quebec | C970688022 | N/A | oven no heating | Repaired |
| Hammonds Plains, Nova Scotia | c970 | N/A | broil element not working. COntinuity is good. Buzzes when trying to broil. | Awaiting receipt of timer |
| Woodstock, Ontario | C970-688021 | F13 | Hello, I have a Kenmore Elite smooth top convection electric range, manufacture date: July 2005, S/N NF53020869. I'm getting an F13 Error code. The elements on top work, but the oven and broil elements do not. Suspect that the clock/timer ES575T showing the P/N 316418762 and shown on the timer when I took the back cover off our range is faulty. | Repaired |
| St. Andrews, New Brunswick | C970-688022 | N/A | Broiler does not work. | Repaired |
| Marmora, Ontario | Elite | none | Broiler not working all the time.
Buzzing noise behind face when broiler selected. | Awaiting receipt of timer |
| Osgoode, Ontario | C970-688024 | None | At first the bottom element was working on and off. I checked it and it is good. In my trouble shooting I had to plug/unplug the stove and after many plug/unplug cycle the oven timer stopped working. It displays the time and a code PF (power failure) but none of the controls/button work anymore. | Timer inspected, no repairs necessary |
| L'ile Bizard, Quebec | C970-688334 | No | Board shorted out on one of the relays. Broiler and bake does not work | Awaiting receipt of timer |
| Glace Bay, Nova Scotia | C970-688337 | N/A | Power surge knocked it out of order | Awaiting receipt of timer |
| Edson, Alberta | C970-688025 | F13 | Oven not working | Repaired |
| Winnipeg, Manitoba | C970-688024 | F10 | Runaway Temperature situation has occurred several times. A technician replaced the Temperature Sensor but the problem persists. | Repaired |
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