  Established inCanada in 1969 |
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Ontario Customer Testimonials
Last updated: Mar 21, 2024
We are proud to have received customer testimonials from every province in Canada and every US state except for Alaska, Hawaii, Idaho, Montana, Rhode Island, South Dakota and Wyoming.
I'm very impressed… | |
| Feb 22, 2024 | I'm very impressed by this service. The process was simple with no fuss, and the timer I received back has worked perfectly since being reinstalled. The price was fair, and turn around time and shipping time was also much quicker than I expected. I would definitely recommend. Thanks for keeping my old (and good) oven out of a landfill! Chris |
…very pleased with the results… | |
| Feb 15, 2024 | RELAY BOARD WAS REPAIRED AND RETURNED TO US VERY QUICKLY. The repair solved the problem. We are very pleased with the results and the prompt service by the company. The only issue is the cost to send and the cost to return. We would definitely use your services again. Thank You for being in Canada. Gerry Denomme |
…...highly recommend their service… | |
| Dec 14, 2023 | I am a very satisfied ApplianceTimers customer. I initially went with a local repair service and they were unable to fix the timer so money not well spent. In hindsight I should have gone to ApplianceTimers in the first place. They repaired and returned the timer in an acceptable amount of time. I would highly recommend their service. Dave Dodd |
…worked out great… | |
| Nov 20, 2023 | This worked out great. I was not so confident that I could take the timer out of the range and send it to them and then put it back. Took me a few tries to make sure that I could extract it and then reinstall it as before. Marking every connection (there were ten) was well worth it. Now we can see the oven temperature and all the other readings clearly. Tony |
I highly recommend this company… | |
| Sep 12, 2023 | Once again (second time) I have sent the timer in for repair on my oven which is over 25 years old. And, once again the company did an excellent job! I sent the timer in for repair (they did not have a replacement in stock). It arrived there and within ONE DAY it had been repaired and was shipped back to me the day after I paid for the repair. It is now re-installed and working great. FANTASTIC customer service. I highly recommend this company if you need your timer repaired. PS - Sure a lot cheaper than buying a new stove - the old ones work longer than the newer ones!! Richard Bell |
…strongly recommend… | |
| Jul 27, 2023 | ApplianceTimers.com did an excellent job repairing my timer, in a very short time, saving me from having to purchase a new timer or stove. I would strongly recommend their service without hesitation! Chris |
…very prompt repair… | |
| Jul 15, 2023 | Thank you for very prompt repair and return. Fixed timer, etc, works well. I would like to confirm that an AC 110v. hydro supply had a major power surge during a windstorm. Brian Waters |
…working perfectly… | |
| Apr 29, 2023 | Over the holiday period our oven broke down. Because of its age we weren’t able to find any replacement parts but Appliance Timers was able to repair the part and get us back up and running. 4 months later and the oven is still working perfectly! The cost of repairing the timer was much better than replacing the entire oven! Allain Legacy |
…works like brand new | |
| Apr 24, 2023 | Service was as promised. On time and works like brand new! Steve Mitchell |
Works great… | |
| Apr 05, 2023 | Thank you. Works great. Scott Wilson |
…incredible service… | |
| Feb 27, 2023 | Howard and Appliance Timers provide incredible service. With a little YouTube instructional help, I was able to extract the digital control panel (if I can do it, anyone can!) and send it to them while I was away for a long weekend. It was back within a week. Another major appliance saved from landfill, and my cherished cookstove works like new at a small fraction of the cost of a new one (which we know would have been of lesser quality.) Good for the pocketbook and the environment! Highly recommended! Bill Kervin |
Highly recommend… | |
| Jan 12, 2023 | Excellent, fast service!! Highly recommend to anyone needing repairs!!!!! Thank you!!!!! Hermann Wallner |
…returned within a week… | |
| Jan 04, 2023 | Excellent service. Repaired and returned within a week. Highly recommend this company. Timer worked perfectly upon return. Kenneth Marentette |
…works as new | |
| Dec 07, 2022 | Just installed the timer you repaired for my GE profile range. Its works as new. Prevented a six year old appliance from being junk. Wayne McComb |
…very impressed… | |
| Nov 03, 2022 | Our gas range electronic control panel stopped controlling the oven. I removed the panel and sent it to ApplianceTimers. In a few days I got a message that a reconditioned panel was available which was promptly send back to me. That was about a month ago and everything has been working just fine. I was very impressed by the fast courteous service. Our 30 year old stove works like new again. Thank you Paul Pytel |
…definitely recommend | |
| Jul 18, 2022 | Appliance Timers helped me confirm the issue with the washing machine was likely the timer. They successfully repaired it within a week ...including time to ship it there and back. I definitely recommend them! Karen |
…good job… | |
| Jun 28, 2022 | This is my second time using this service. In 2013 they fixed my problem it last 9 years this is my second repair good job as always. Novia Bennett |
Exceptional customer service | |
| Apr 13, 2022 | Exceptional customer service and a very speedy delivery. Works perfect, thanks so much. Holly Ivens |
Awesome service!… | |
| Feb 07, 2022 | Awesome service! They received our control board on Friday and had it ready the following Monday. Our oven is working again and as a bonus the display is brighter and the annoying buzzing is gone! I highly recommend ApplianceTimers Amanda |
Works like new | |
| Jan 16, 2022 | Broiler function wouldn't come on. Works like new again. Tom |
…works perfectly… | |
| Jan 03, 2022 | Excellent experience: My initial phone call was promptly answered by a live and knowledgeable person who correctly diagnosed the issue. He suggested replacement rather than repair since he predicted (as it turned out correctly) that the original board would be too damaged for repair. He gave practical advice for the installation new board. The new board arrived well secured and 1 day ahead of expected delivery. Board installed without issue and stove now works perfectly. |
…great extended warranties… | |
| Nov 24, 2021 | Great experience! Quick turn around, courteous and helpful service. Fixed the oven timer perfectly! A new timer was not even an available option for me and if it was it would have been 2-3 times or more to purchase! I would highly encourage all appliance repair services and qualified do it yourselfers to use appliancetimers.com. Also great extended warranties available. Wallace William |
Well done… | |
| Nov 19, 2021 | Great Job....no more issues The timer was obsolete and I was looking at having to buy a new stove. After contacting Appliance Timers .com, they assured me that they could help me. And true to their word the turnaround time was short and I had our stove working in no time and working like it did when new ... Thanks to your repairs I saved a very costly purchase Well done and thank you again C Chappell |
…very happy… | |
| Nov 16, 2021 | Great job. Make my spouse very happy. Martin Bayer |
…good work and service… | |
| Oct 22, 2021 | My timer would not control the oven temperature correctly. It was repaired and returned promptly and has worked perfectly at a fraction of the cost of a new timer or new oven. Thank you for your good work and service. Gerrard Noone |
I am thrilled… | |
| Oct 20, 2021 | Since the part that I needed had been discontinued I found Appliancetimers.com to repair it. It was my last hope before chucking it out and buying a new wall oven, I was delighted to receive an invoice for the repair shortly after I had shipped it to you, I had taken a photo of the connections and marked wires and I was able to reconnect everything. Works perfectly. I am thrilled with this service. Paul Ritter |
…one week like they promised… | |
| Sep 28, 2021 | Our double oven stopped working. We called the Thermador recommended service provider, they said the oven could not be fixed because the company stopped making the circuit boards. Through internet search I found Appliancetimers.com. I spoke to them and sent them the board. It was shipped back in one week like they promised. Cost $160.00 plus shipping. I installed the timer back in the oven and our oven worked like new. Thank you Appliancetimers for work well done. I would highly recommend this company. Zovinar Kidikian |
…operating perfectly for many months now… | |
| Sep 12, 2021 | I just wanted to follow-up and say that ApplianceTimers.com has provided me with prompt, effective and economical service on my range timer. My repaired timer worked right away and has been operating perfectly for many months now. Thank you! Doug Phillips |
…like new… | |
| Sep 07, 2021 | Received in a timely manner. Works like new. Ralph Sorensen |
…now working perfectly… | |
| Aug 15, 2021 | Very happy with my timer now working perfectly. Back in 2011 I paid more than 800 CAD when calling a technician. ApplianceTimers is way cheaper. New and repaired timers tend to last 5 years though as I have gone through this in 2011, 2016 and 2021. I recommend ApplianTimers to all my friends. Juan |
…better than new… | |
| Jul 15, 2021 | Howard...... really appreciated the helpful phone call. Received our repaired timer and it works better than new! Saved us the replacement costs and I have the satisfaction of repairing a perfectly good appliance. DELIGHTED! John Donat |
…it worked better than when I first moved in… | |
| Jul 13, 2021 | The timer "worked", but the display was so burned out and faded that it was nigh-impossible to view. After extensive searches for replacements for this product (and overwhelming disappointment in that area), I wasn't particularly hopeful about finding anyone who might be able to repair it for a reasonable price, versus just getting a new oven. However, ApplianceTimers was very informative, prompt in responding to queries, and promised to not charge service fees if they were unable to repair the product. I opted to take a chance on them, given their reasonable rates, and was incredibly surprised and pleased at the pace in which they fixed up my timer. After receiving it back and re-installing it, it worked better than when I first moved in, and I couldn't be happier. I know that a service like this may seem a little odd/sketchy, but I will personally vouch for the excellent quality of service offered and provided by ApplianceTimers, at least in relation to Oven Timers. Steve |
Excellent service.… | |
| Jun 01, 2021 | My oven stopped working. Found Appliance Timers online and submitted information to them. They gave me instructions for proper shipping procedure. Shipped old timer . They fixed it the day they received it and got it right back to me. I installed timer and works fine. Excellent service. Very happy with them. Rich Jorritsma |
Quick turn around… | |
| Mar 24, 2021 | Very happy with the service. Quick turn around and easy to deal with. Thanks again. Ian |
…couldn't be more pleased with their service… | |
| Mar 15, 2021 | I have used Appliance Timers twice and couldn't be more pleased with their service. They are fast, inexpensive and do great work. Both timers were unreadable and the stoves virtually useless. They repaired them both efficiently and the stoves operate like new with all the numerals bright and visible. I would gladly recommend their services. Peter Calaguiro |
…saved me the cost of a new stove… | |
| Mar 13, 2021 | I am very pleased with the repair service I received at ApplianceTimers.com. This saved me the cost of a new stove and kept my current stove from ending up in a landfill site. I am recommending this service to all my family and friends. Frank |
…5 stars.… | |
| Feb 16, 2021 | Sent timer out on Monday , received repaired timer back on Friday. Once installed was up and running like new appliance. 5 stars. Gary Bretzlaff |
…working like new | |
| Jan 17, 2021 | I want to thank you very much for the excellent service. Timer is installed and working like new. Gary Bretzlaff |
…very happy wife… | |
| Jan 17, 2021 | You repaired and returned my timer very quickly and it was repaired. I’ve since reinstalled it and now have a very happy wife as well as my bank book because I didn’t have to buy a new $1800 oven. Your prices are very reasonable. Again thank you for the speedy return and excellent service. Don Délorme |
I couldn’t find the part available anywhere.… | |
| Jan 12, 2021 | Oven controller on our stove failed. Replacement part was probably about $500 with a 4 to 5 week delivery period. I couldn’t find the part available anywhere. We were considering having to buy a new stove at a cost of about $1,200. Ken K. |
…very professional… | |
| Jan 01, 2021 | This customer was faced with the choice of replacing their built in oven, likely with alterations to their custom cabinets, or repairing the oven. The timer was listed as no longer available. After receiving the repaired unit, I was able to install it and put the oven back in operation. The entire process was seamless and conducted in a very professional manner. I will be looking for the same service again when the need arises. Thanks very much for everything. David Dudar |
…highly recommend them… | |
| Dec 02, 2020 | Module was repaired quickly and returned promptly for the quoted price. I had a small issue on installing but they walked me through it. All is good and I would highly recommend them. Peter Calaguiro |
…very happy… | |
| Dec 01, 2020 | I received my appliance part and we installed it in the stove. It is working well and I'm very happy that I don't have to buy a new stove. Thanks! Jackie Girard Jackie Girard |
You have saved me a bundle. … | |
| Nov 17, 2020 | Our Jenn-air is at least thirty years old. Parts are non existent. When I tried to find parts there were none. I searched the internet and found you. The timer I sent you was returned within a week. Upon installing the rebuilt unit our range /oven works like it did when we originally installed it thirty years ago. You have saved me a bundle. To replace what we now have would have set me back around three thousand. You rebuilt my obsolete timer for less than two hundred dollars. Thanks everyone. You are appreciated. Rex Shoemaker |
…very helpful … | |
| Oct 15, 2020 | They fixed my oven timer. My oven would not heat up. I would set it to 350 degrees but it would not heat up to temperature. If I cancelled it, and reset it to 350 degrees again, it would say the actual temperature it was at (not 350). It wasn't the element (we tested it). I gave them a call to ask if they thought it was the timer, and they were very helpful and explained it most likely was (with all the testing we have done). Jessica |
…works and looks brand new | |
| Aug 07, 2020 | My timer was returned faster than I thought possible. It works and looks brand new. The timer alarm and both displays are fixed. Very satisfied with appliancetimers.com. Highly recommended. Shaun Kierstead |
…timer is working flawlessly… | |
| Jun 25, 2020 | We sent our timer to you to be repaired. We received it yesterday in good order and installed it. The timer is working flawlessly I wanted to send my thanks for the excellent job and quick service and will definitely refer you if I hear anyone needs a timer repaired. Job Well Done!! Jeff Allen |
Works perfectly… | |
| Apr 08, 2020 | We received it today and I installed it. Works perfectly and my wife is happy to be able to bake again. Thanks again. Travis deGooijer |
…excellent job!… | |
| Feb 25, 2020 | Over the holidays the bottom element in my oven stopped working and after a little trial-and-error, I'd figured it was the range's timer as everything else was in order (including a working element). I sent the timer to AT's which was promptly returned within 7 days. Indeed, after having re-installed the repaired component, the oven immediately worked like a charm! I knew that trying to fix the component on my own was way above my pay grade which started my search for a suitable service that could do the job. Finding these guys and then sending them the part was a shot in the dark but this outfit's the real deal! An excellent job! Darren McDonald |
Full satisfaction… | |
| Feb 19, 2020 | Fantastic job. Everything was done as described. No schedule delays. Repaired timer works as promised. Full satisfaction. Will work with you in the future and will recommend to friends. Roman Sowa |
…shout your praises from the rooftops | |
| Dec 06, 2019 | I have a Kenmore gas range. The time control board failed a couple of years ago. I bought a new one online and installed it, for a cost of about $200. After about 10 months, it failed as well. Unwilling to put my stove into the landfill when the burners worked fine, I went without an oven for 10 months. However, I had a cookie exchange coming up and needed to get my oven working. I found ApplianceTimers.com online. I was relieved to find a company that FIXES things, instead of replaces them. The fact that they were right here in Canada was another huge selling point. I sent them my old oven timer control board. Within a week, I had a repaired control board back, installed, and working! Thank you for FIXING things. I am so sick of replacing items whenever they break down. I’ve told many people about your service and will continue to shout your praises from the rooftops. As for the process, it was easy and straightforward. I was able to do the switch without having to ask for help. Daina Di Veto |
…works like a charm… | |
| Dec 06, 2019 | I just wanted to thank you for fixing the control board on my oven. It works like a charm. You saved me having to buy a new oven! Thanks again and Happy holidays Graeme |
…saved me thousands | |
| Nov 15, 2019 | You guys were a life saver !!! You repaired my timer and sent it back really fast . You saved me thousands on not having to buy a new gas stove . The repairman came said there was nothing he could do and because it was a Sears the part is not available anymore . I found you guys online and you saved my stove . Thanks again Ps I’m spreading the word about your company. Many thanks again. A very satisfied customer Kelly Vance |
…your service was much cheaper… | |
| Nov 08, 2019 | Thank you for the excellent service. A new timer would have cost us $750. Not only was your service much cheaper at around $200 but the speed and efficiency was remarkable. I shipped the timer on a Friday and had it back working perfectly the following Thursday. I will recommend your service to others. Thanks again. Peter |
I was very happy… | |
| Oct 24, 2019 | Your repair to my timer worked perfectly. I would recommend anyone with problems with a timer that has been discontinued or does not work, get it repaired through you. The time from when I sent it, to when i got it back was about 9 days when I installed it and it worked flawlessly I was very happy. Thanks again Tony Mazzaferro |
…clear communication during the whole process… | |
| Oct 17, 2019 | I just wanted to comment on how happy I was with the service at ApplianceTimers. My timer was fixed quickly and there was clear communication during the whole repair process. I really like supporting local businesses like this that do a great job and help keep our landfills free of old appliances. Peter Linke |
…glad I found your site!… | |
| Oct 04, 2019 | Thank you so much for your prompt reply, clear instructions and efficient repair and shipping. Timer/control has been reinstalled and working again as if nothing ever went wrong. So glad I found your site! Hoping I don't need your services again but if so, you will be my first call! Rob Moesker |
…very pleased… | |
| Sep 25, 2019 | The repair was fast and effective, as promised. I'm very pleased that I can use my oven again. Thank you. Sarah Banani |
I was shocked how fast… | |
| Sep 20, 2019 | I was shocked how fast I got the email that my timer had been repaired. Honestly, it made me a bit skeptical. But, when it came back, I popped it back in and it worked like there was never a problem. Now I just have to find a few days when nobody needs to use the clothes washer and I'll be removing that malfunctioning timer and sending it off, as well. Carter Burnes |
…works like new | |
| Sep 11, 2019 | Great timely service. Repaired control and works like new. Thank You Nigel Bartley |
| Aug 20, 2019 | I was so thrilled with the outcome from my experience with ApplianceTimers.com. I needed a new control board for my 14 year old Jenn-Air wall oven and the part was not available any more. Rather than spend $3K+ on a new oven, I decided to research getting the board repaired. I was a bit reluctant but thought it was worth a try. I was 100% satisfied with the service and outcome. I highly recommend Howard and his service. Joanne Hillion |
Really happy… | |
| Aug 09, 2019 | Really happy with the service provided, control board repaired quickly and works great! Daniel Boilard |
Extremely impressed… | |
| Jun 10, 2019 | After having absolutely no luck finding a replacement timer/control board for my Whirlpool electric range I was incredibly surprised to find a company in Canada online that actually repairs Oven Timers. Appliance Timers.com was so helpful and professional at assisting me through every step of the repair process. Their Technician was very informative and answered every question I had regarding the shipping, repair and return process. My timer was repaired within a day after receiving it and it was shipped out days later. The Timer works perfectly and I have my oven back at a fraction of the price of a new range. I have nothing but the HIGHEST regard for this company. Extremely impressed with communication, professionalism and quick repair turn around time. 5 STARS IN ALL CATEGORIES...HIGHLY RECOMMENDED...a First Class company. Thank you again!!! Y. Torossian |
…works great… | |
| May 21, 2019 | Sent timer in for repair and came back works great. Thank you. Eddy Shewayhat |
…very satisfied… | |
| May 14, 2019 | When my oven would not work, I was told by the dealers repairman that they stopped making the timer for this stove. We went online to see if this part was available on the secondary market but had no success. My friend went online and found your company who would repair our broken part. We got in touch with your company, followed instructions on removing the old part,mailing it too you and reinstalling the timer. Everything is working fine and we are very satisfied with your overall service. Rick Asano |
…could not be better… | |
| Apr 12, 2019 | I just wanted to provide feedback on the service I got. It was great, could not be better. I sent my timer in the mail on a Tuesday, I got notice it was fixed on the Friday, and I had it back on the next Tuesday and installed in my oven in time to make dinner that night. Robert McLean |
…no hesitation to recommend their service… | |
| Apr 12, 2019 | Very professional and knowledgeable. Fast and EXCELLENT service. We are happy and have no hesitation to recommend their service. Prem Anand |
Awesome service… | |
| Mar 10, 2019 | Fantastic Service!! Repaired a 2004 Kenmore Convection Oven perfectly! The oven had stopped heating despite electronic display/clock and burners working. No replacement parts online or anywhere. Removed control board and shipped. Returned within 10 business days. I cleaned the oven while waiting. Works like brand new and the display is even brighter too. Awesome service. Spend $180 total vs. $2,000 for a new oven. THANK YOU!! MERCI!! C. M. |
…excellent service | |
| Feb 26, 2019 | We felt your service was outstanding. We had the part installed and it works. Thanks for your excellent service. Delivery was as promised. Janette Lee |
…expectations were exceeded… | |
| Feb 18, 2019 | Glad to hear from you Mr. Simons. Everything was great! All of my expectations were exceeded. The service was prompt and the timer works like new. And you saved us hundreds of dollars. Thank you again, and I will definitely recommend your company. Cheers!
|
So happy and so thankful… | |
| Feb 15, 2019 | Excellent service and repair saved me lots of money! Having the time screen so faded made start considering buying a new range :( Extremely happy that it was possible to repair! So happy and so thankful to your Team! Thank you a lot for your great work! Alex |
…job well done… | |
| Feb 09, 2019 | Received , job well done ! part working very well thanx!! Forrest Everson |
Great service… | |
| Dec 19, 2018 | Great service with reasonable time around. Highly recommended. Piotr Kocwin |
…within a week as promised… | |
| Dec 18, 2018 | I was very pleased to have found your company. The part that I had repaired is no longer available and I would not have had any choice but to purchase a new range. The instructions for sending the part were very clear and the turnaround time for repair was within a week as promised. Lina Loparco |
…like new again… | |
| Dec 06, 2018 | My repaired timer works like new again. I am most grateful that you could repair it . My only option was to scrap the whole appliance if I had not taken the chance to repair. I will certainly recommend your company to my friends who may need your services. john mataseje |
…good as new again… | |
| Nov 20, 2018 | Thank you Thank you Thank you… good as new again… only took a week to fix… VERY happy with the service… will definitely recommend !!! Gord |
| Nov 07, 2018 | I am so happy with the repair of my oven timer. I mailed it out to Appliancetivers.ca and within 4 business days it was returned and working perfectly! Saved me lots of $$$$. Thank You Mark Ridley |
…repaired in record time … | |
| Sep 11, 2018 | You have no idea how happy I am to have my stove back in working order after two years. Once the control panel was removed and sent to Quebec it was repaired in record time (delivered there on a Thursday and received a email the next day that it had been repaired and ready to be returned). Put it back and and voila the lights went on and so did the oven. Not only is the oven working but I was down to two burners and now three are working with the fourth attempting to. Can live with three for the time being. For a very small price to pay for repairs you have saved me from having to buy a new stove which i couldn't afford - especially one to replace this one with a down draft. Also saved me from using a friend's borrowed toaster oven for baking for the rest of my life. Howard, again thank you so much. I am spreading the word of your wonderful repair service to everyone I know. Kathy |
…saved be a couple thousand bucks | |
| Sep 05, 2018 | Excellent service. Part arrived promptly by courier. The unit is installed and everything is working again. Before I found you on the net I had gone to my local appliance centre and as the part is no longer made they tried to sell me a new cooker. Our cooker is as good as new and you saved be a couple thousand bucks. Many thanks. Frank Seviour |
…five stars… | |
| Aug 02, 2018 | Thanks for the great service & a job WELL DONE! Five Stars ***** Kevin Moyle |
…service was top notch… | |
| May 20, 2018 | Excellent service. Saved my girlfriend a bundle by not buying a new stove. Website and videos were excellent and service was top notch. I can't thank you enough. Donald McQueen |
…prompt reply… | |
| Feb 13, 2018 | Received a prompt reply to my inquiry which informed me that the timer did not control the range top. I sent the timer in for repair right away and received it back promptly the next week. A very slick customer experience overall. Thanks for a very cost-effective service. Bruce |
| Feb 12, 2018 | Installed and working great!!! Thx a lot Jeremy Murdoch |
Awesome… | |
| Feb 09, 2018 | Awesome service. I had searched everywhere trying to find a replacement timer but had no success because it was discontinued. Appliance Timers was able to repair the old timer and the gas oven is working flawlessly. I saved a ton of money by not having to replace my oven. These folks know their stuff and everything went smoothly (i.e.: shipping, receiving, repair and return) and in timely fashion. Thanks again on a job well done !! Flavio Tasca |
…exactly as they said… | |
| Feb 03, 2018 | Worked out exactly as they said, service was fast and the timer works perfectly. Peter Williamson |
…very happy… | |
| Feb 02, 2018 | I just wanted to take a brief moment to let you know how happy I am…..my oven works and I think it’s temperature is more accurate then it was. I am now very happy and back to baking fresh bread! Again thanks Liana Simons |
…great service… | |
| Jan 31, 2018 | The item shipped to me was installed and it has worked as expected. Great customer service and value. Thank you!!! Michael Ramdharry |
…working beautifully… | |
| Jan 22, 2018 | Thank you so much!! Although 15 years old, my range is still in excellent shape so I was thrilled when learning you were able to fix the timer. It is back installed and the oven is working beautifully again! Andrew F |
…service was excellent… | |
| Jan 21, 2018 | We appreciated the Personal and quick response from Howard. The service was excellent and the oven timer works well. We saved a lot of money, and with the help of a friend and my pictures we were able to get it operative fairly quickly. This is a company with old time customer service and expertise. Geo & Meg |
…saved a few thousand… | |
| Jan 18, 2018 | Everything works! We now have a working oven and broiler. With shipping, my cost was about $150. So you saved me a few thousand dollars--the cost of a new range. Thanks for your prompt service. Lewis Cutler |
…works great… | |
| Jan 17, 2018 | I meant to send you an email last week when I finally got the control panel installed. My oven now works great and the installer/owner of Mr Appliance asked if he could have your website, email and phone # because he was very happy to hear this part can be purchased from you as opposed to telling his customers they need to buy a new gas stove. Also I really appreciate how you took the time to call and email me to make sure I was ordering the right part. Thanks again for all your help, it was a pleasure dealing with you. Rhonda Frith |
…very impressed… | |
| Jan 15, 2018 | I was (and still am) very impressed with the simple repair process, only 1 week total turnaround time including shipping both ways, and overall affordabiliy compared to buying a new timer board, or worse, a new oven ! Thanks bundles for the excellent service, I recommend you and ApplianceTimers.com to anyone. Brian Taylor |
…worked like a charm… | |
| Jan 11, 2018 | I want to thank you for your quick response to send me a electronic timer for my electric range. after I installed it worked like a charm! Dennis Sagliani |
…works perfectly… | |
| Jan 11, 2018 | Excellent service and timer works perfectly. Thank You CC Carl Cardella |
…service was great… | |
| Dec 29, 2017 | We hired a Appliance Tech to repair our wall oven (the bottom oven element not working). Told that due to the age of 12 years the main timer control part not available. Was considering buying new appliance. Your company saved me thousands of dollars. Service was great, l removed part mailed it off and received it back within 2 weeks. Thank You. Will definitely use this company again. George Harrietha |
…unbelievably pleased… | |
| Dec 27, 2017 | I cannot say enough. I was unbelievably pleased. I sent in the timer Canada post 2 day delivery. I received an email within the 2 days timer received. Within 24 hours of that email I recited an email that my timer was repaired and read for return shipment. I paid my invoice and had the timer in my hand within 72 hours. This was incredible. Timer was repaired and now works flawlessly. I’m so happy. Expensive duel fuel slide in range/oven cooktop. Timer was not manufactured any more and this repair saved me $2800.00 not having to replace the entire unit. Len Martin |
| Dec 22, 2017 | My timer is working and we are back cooking! Thanks for the fix and the services, great to have a someone to fix timers, I really didnt to buy a new stove. Great service Laurent Tauveron |
…very happy… | |
| Dec 18, 2017 | I installed the timer the weekend after it arrived. The oven is working fine, and even the timer “ding”, which has not worked in years, works again! I will go to your site and post a testimonial. I was very happy with the service I received, how quickly the turnaround was (including the credit for our old unit), and, of course, with the fact everything works the way it should. Wayne Adlam |
…helped tremendously… | |
| Dec 08, 2017 | Thank you very much, yes you helped tremendously and everything is working great. Will be recommending your company. Greg Dumouchelle |
| Dec 08, 2017 | So far so good. Installed it immediately, customer is happy. A great service, my Father owned an appliance retail store, back when timers like these were the norm. Working on this one brought back some memories. Thank you! Rob Maurice |
…installation was a breeze… | |
| Dec 05, 2017 | We are super happy. The timer came quickly, installation was a breeze and its working fine. Don Hastie |
…excellent price | |
| Nov 28, 2017 | Excellent service, excellent price, prompt repair & return. Thank you very much. Tom Nicholson |
…repair was complete within 24 hours… | |
| Nov 22, 2017 | I want to let you know that I an extremely satisfied with your service. The oven is working perfectly. I had requested that, if the problem was a relay, all relays be replaced and it appears that that is what was done. The repair was complete within 24 hours of you receiving it and it was shipped back about an hour after I made payment, based on the shipping notification email I received. You must understand the real inconvenience a household feels when it is without an oven! Will Burke |
…recommend to anyone… | |
| Nov 16, 2017 | This company is a pleasure to deal with. The turnaround was fast and the communication was excellent. I would recommend to anyone needing a timer repaired. Paul Reid |
…timely repair… | |
| Nov 03, 2017 | I would like to thank you for your prompt, cost effective, and timely repair. I'm glad I found you online and your service saved us getting a costly new range when ours was in fine shape and not that old. Your service is great! Thanks!! Paul Kennedy |
…extremely happy… | |
| Jul 20, 2017 | I am extremely happy with the work you have done on my EOC. I sent it out a week ago and got it back today. Within minutes I was installing it back in the range and when I applied power, my wife, with great big eyes, said, "My God, I can see the display". Everything works exactly as it should. Thank you very much. Back to Happy Wife, Happy Life! Lance Peterson |
…deepest gratification… | |
| Jun 30, 2017 | We wanted to extend our deepest gratification and thanks to your company for your speedy solution to our timer. Originally we were going to send in our timer and have you rebuild it. But you stated that you could rebuild one that you have in stock and get it shipped to us quicker. So, in the matter of 6 days (which included a Saturday, Sunday and a holiday Monday), you rebuilt a timer and shipped it out and I have now installed it in the stove. What fantastic service!! I would definitely recommend your company to anyone needing a timer rebuilt or replaced. Fantastic, professional and speedy service. My wife and I thank you. Richard & Heather Bell |
…exceeded my expectations… | |
| Apr 26, 2017 | The rebuilt timer functioned perfectly after it was installed. Having a custom built in oven it was a relief not to have to re-select and modify the opening for a new unit. I will definitely use your services again. You exceeded my expectations. Thomas Baines |
…quick service… | |
| Feb 28, 2017 | I mailed my oven control from Perth ON on a Wednesday after 5:00 pm by priority mail. Received an email early Friday morning that it was already received and repaired. Received the control back by FedEx on Tuesday morning. Installed the control and it works like new. My wife said you have to email the company and thank them for such great service. I would agree. Thanks very much for the quick service! Richard Wilcox |
…great service… | |
| Jul 15, 2016 | My timer display was dim where it was difficult to read the time / baking temperature - they also no longer produced the parts. Got my timer back today and everything is bright and visible! Took about 1 week from first shipping the timer to getting it back. Great service on the phone and happy with the work! Jon |
…they said it wasn't fixable… | |
| Apr 21, 2016 | Just want to say thank you for repairing my oven timer. I had taken it to a timer repair shop in Toronto before sending it to you and they said it wasn't fixable. I didn't have much hope that you'd be able to fix it, but figured there wasn't much to lose aside from the shipping cost. I was so pleased to receive the repaired timer today. It was in even better condition than I sent it to you in - the beeper is louder and screen display brighter. I wouldn't hesitate to recommend your service to anyone in need of a timer repair. Thanks again. Ben Ball |
…great service… | |
| Jan 13, 2016 | Received the timer today and installed it; oven working - wife happy, thanks very much, great service. Don Newbury |
Thanks so much… | |
| Nov 10, 2015 | Thanks so much I'm baking again Niovia Bennett |
…very glad to have found your service… | |
| Oct 13, 2015 | Just a quick note to let you know everything was received and has performed perfectly since installed. I'm very glad to have found your service online. We would not hesitate to recommend appliancetimers.com to others. Geoff Greene |
Great Service… | |
| Jul 30, 2015 | Great Service! Sent timer away and it was repaired and on it's way back to me in less than 5 days. Works great and cost a lot less than a new oven. Chris Botchar |
…highest unreserved recommendation… | |
| Apr 02, 2015 | Faced with replacing our wall oven for at least $2,000, I took a chance and had it repaired with Appliance Timers. They were very helpful and the service was fast. In disassembling the control unit, one of the plastic clips on the unit broke because it was heat fatigued. I hoped it too could be fixed, and it was replaced at no extra cost. I give AT's my highest unreserved recommendation. Bruce Corbett |
Thank you so much for such fast service!… | |
| May 01, 2013 | Thank you so much for such fast service! I was able to fix my stove within 24 hours & at a fraction of the cost (if I purchased elsewhere) & with a full year warranty! I get to keep the oven I love & don't have to buy a new one that I know is not manufactured as well as my older model that still looks & works great :-) Lisa Walsh |
…no one has matched the speed and efficiency of your business… | |
| Apr 08, 2013 | The best repair service I have ever received. Of the various things I have brought in for repairs over the years, no one has matched the speed and efficiency of your business. I mailed an oven timer to you to repair. You fixed it the day after you received it. Shipped it out the next day and I received it the day after that. Incredible. And I saved a pile of money by not having to buy a new one. Thank you very much. David Green |
…truly impressed… | |
| Apr 01, 2013 | I was truly impressed with your companies service and have passed along your name many times. Regards, Christopher Buckley |
…simply cannot get better service… | |
| Mar 28, 2013 | I tried to write a review but do not have an account so I felt the least I could do was email you back. When I called you at 4:50 PM with my problem you made the diagnosis of a faulty timer. I received the timer the following morning at 8:50 AM. The part was the correct one and it worked perfectly. You simply cannot get better service than that. Call it "likes", "thumbs up" or whatever you like, I am ecstatic with the service and would highly recommend you to anybody who requires this type of service. Sincerely, Don Schonhoffer |
…definitely recommend | |
| Mar 13, 2013 | Worked out great, I'll definitely recommend your services. Pat Fox |
I have already told several people about your service.… | |
| Jan 31, 2013 | The timer is installed and working great, i was really pleased with the quick turnaround and the warranty, I have already told several people about your service. John Hamill |
I am so glad I found you.… | |
| Jan 11, 2013 |  Thanks so much. The service technician from the first company I contacted charged me $320 for the service call and then quoted me an additional $520 to replace the burnt out controller. I ended up ordering it from ApplianceTimers.com for $230 and replaced it myself. You guys are at the top of my go-to list now. I am so glad I found you. Thanks again!Sam De Boni |
Thanks for coming through for me.… | |
| Dec 26, 2012 | Got the timer, installed it, and everything worked so I had an oven to use to roast a Turkey on Xmas. Thanks for coming through for me. Really appreciate it. Happy new year! Scott Pound |
I appreciated your prompt service.… | |
| Nov 06, 2012 | I would like to say I appreciated your prompt service. I originally contacted Sears about this problem and they charged me appoximately $90 to visit my home and say it would cost in excess of $600 to replace the timer, something they could have done over the phone. I jiggled with some wires in back of the range and was able to get it to perform partially but we could not broil or clean the oven, nor would many of the other functions work. Your office did everything it said it would do and provided a refund for the old timer as soon as the timer was received by you. The time you sent me works perfectly and we are pleased that we have a fully functioning stove once again. Thanks for your help. Herve Depow |
…nothing but good things to say… | |
| Oct 31, 2012 | I have nothing but good things to say about your service. You make it easy to forward an item to you, and then you repaired the part and returned it (by Fed-x, rather than regular mail!) in a very timely fashion, which impressed me. Unfortunately, the motor on the dish washer "gave up the ghost", and once again I was unable to find a replacement part, because of the age of the machine! Thank you for the very good service you gave to me, as I'm sure you extend to all of your customers. Yours very truly, Ron Brillinger |
Sears wanted almost twice much for the timer… | |
| Jan 31, 2011 | It was perfect timing for the timer to arrive, today is my birthday so I got one more present - from you. Now the whole family can't wait for the really good birthday pie my wife wanted to cook today. We appreciate your helpful manners and your willingness to advise us of the most economical solution we need in our financial situation. Sears wanted almost twice much for the timer as we paid to Macro Point. Thanks a lot for your service and keep up the good work! Gennady Kucheruk |
OUTSTANDING service… | |
| Jul 27, 2010 | Over the years I have dealt with many vendors/service providers and the quality of customer service has always been a pet peeve! I would like to take a moment a thank Macro Point for the OUTSTANDING service they have provided me. I ordered a replacement timer from your facility July 12, received it the next day, which is unbelievable, and was back up and running. Thank-you again for your quality customer service! Rick Lavery |
Your friendly and professional support are unique and outstanding… | |
| Mar 18, 2010 | Dear Mr. Simons, I worked for many years for a huge company and I learned the value of customer service and support. Worth mentioning that your friendly and professional support are unique and outstanding. Thanks for the great service. Dr. Jalal Mokhalalati |
Installed it in less time than it took me to research the problem… | |
| Feb 12, 2010 | I received the Electronic Oven Timer today, and installed it in less time than it took me to research the problem. The stove is now working again, at a cost far less than a new part. Thank you for your quick service. I am returning the unserviceable part as per your instructions. Once again thanks for your wonderful service. Duane Tyerman |
I'm so glad we found your website… | |
| Jan 18, 2010 | Thank you very much for excellent service. Our range is 12 years old and works fine. It was just the timer that needed repair. The manufacturer wanted $300 to send a repairman out when all we needed was the timer fixed. At that price we thought we should shop around for a new range. I'm so glad we found your website. You repaired our timer with such a quick turn around that our oven wasn't out of service for long. R. Gunn |
I recommend ApplianceTImers.com 110%… | |
| Dec 29, 2009 | Thanks Guys. Works great and excellent turnaround time. I recommend ApplianceTImers.com 110%. Saved myself $300! Roman Sowa |
I saved almost $200.00… | |
| Oct 13, 2009 | WOW...I saved almost $200.00 having my timer rebuilt. I thought it was unrepairable...returned and repaired like new within a week. THANKS!!! Jan Sol |
Thank you for your quick work… | |
| Aug 20, 2009 | I thought I was going to have to replace my stove! The all purpose timer/clock/oven control stopped working and the best replacement cost I could find from the OEM and on the net was over $500. ApplianceTimers.com fixed my timer in about a week (including shipping) for just over $100 with taxes and shipping. Warren van Goozen |
You saved me about $900.00… | |
| Jul 21, 2009 | Excellent service! I received the timer on Friday and was baking 1 hour later! Great work…You saved me about $900! Shaun MacAdam |
…a Big Thank You… | |
| Jul 18, 2009 | My wife Judi, had your company repair a Sears stove, electronic control, a couple of days ago. This note is to convey a "Big Thank You" for providing this service. We really appeciate having you near by. We've recommended you often, over the past 10 years since we discovered you. Charles & Judi McDougall |
FANTASTIC job… | |
| Feb 16, 2009 | Howard and the staff did a FANTASTIC job. They allowed me to bring in my old unit and within 5 minutes the circuit board was replaced and tested. I was shown how and where the fault occurred. This was an extremely economical and fast way of replacing my timer. I believe I received a superior product with a 1 year warranty for one quarter of the cost! I wish all repair operations worked like this. Thanks again!!! Rob Jakubowski |
We have been referring our customers to Macro Point for over 13 years… | |
| Jun 12, 2008 | We have been referring our customers to Macro Point for over 13 years and we continue to be very impressed with the level of service they provide. We make custom reproduction vintage-styled kitchen appliances. We have been in business since 1975, so when customers call us with timer problems related to some of our early models, we find that replacement parts are often no longer available. We are thankful that Macro Point always seems to be able to repair these aging timers to help our customers increase the value they get from our products. Sincerely, Tom Hendrick |
Repairing, reconditioning and rebuilding appliance timers and stove clocks since 1969. Experts in relay boards, washer timers, dryer timers, timer repair, range timers, dishwasher panels and ERCs. |
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